waveJoin the waitlistSupport
Something not working, a question about your account or your data, or an idea for Wave? Write to us. A person on the team reads every message.
Signing in
Sign-in codes and password-reset links expire after fifteen minutes. If one has expired, ask for a new one. If the email doesn’t arrive, check your spam folder, then write to us from the address you signed up with.
Deleting your account
In the app, open Profile › Delete account. Your profile and every wave are erased at once, on the server and on your phone, and it can’t be undone. If you can’t get into the app, write to us from the address you signed up with and we will delete it for you.
Your data
To see, correct, export or delete what Wave keeps about you, write to development@bb4k.co; you will have an answer within a month. What Wave keeps, and why, is in the privacy policy.
The waitlist
Every email we send has a link to unsubscribe. You can also write to us and we will take your address off the list.
In a crisis
Wave can’t help in an emergency. If you are in crisis, contact your local emergency number or an eating disorder helpline straight away.
Who makes Wave
Wave is made by Bb4k Solutions SRL, a company registered in Romania. The team behind it is Dragos Balmau, Mihaela Culin and Robert Nicolescu.